Vietnam Retail Banking Forum is a prestigious and premier event in Vietnam for retail banking sector, serving as a platform for banking experts, senior executives in banking-financial industry to share thoughts about the burning issues as well as get update about the latest technology trends in the retail banking industry.
The Fourth Industrial Revolution has made considerable impacts and is anticipated to create opportunities and motivation for Vietnamese banks to improve retail banking sector, especially enhancing the application of innovative business solutions and breakthrough technologies with the aim of leveraging business administration, automating business process and developing retail banking services towards seamless experiences or customers. Furthermore, in the recent years, when the non-cash payment trend is accelerated along with the appearance of several Fintech companies, Vietnamese commercial banks must focus on investing and co-operating on the development of modern payment service to ensure safety, convenience and save time and costs with the aim of attracting more customers and meeting their demands and expectations.
However, the remarkable development of digital banks affect adversely, reducing the revenues of banking branches as well as the number of customer and some experts forecast that this decline will be catastrophic in the future. Contextually, Vietnam Retail Banking Forum 2018 features the theme: “Optimizing retail banking channel in the branch network, adapting to the digital age”. The conference will bring together banking – financial experts and leading technology experts to work towards solutions to help banking branches optimize services, attract more customers with the aim of ensuring a sustainable development when digital banks and the fourth industrial revolution make giant steps
Main topics of discussion include:
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