Agenda

THE FUTURE OF RETAIL BANKING & PAYMENT

IN THE FOURTH INDUSTRIAL REVOLUTION

 

DAY 1

Tuesday, 5th December 2017 | JW Marriott Hanoi Hotel

 

GALA DINNER
VIETNAM OUTSTANDING BANKING AWARDS 2017
VIETNAM RETAIL BANKING FORUM 2017

18:30 – 21:00


18:30

Delegate Registration & Networking Cocktail

19:00

WELCOME REMARKS

  • Leadership from The Vietnam Banks Association

  • Leadership from the Gala Dinner Sponsor

19:10

Presenting Trophies from the Organizers

19:20

Vietnam Outstanding Banking Awards 2017

19:35

Networking Dinner

21:00

End of Gala Dinner

 

 

DAY 1

Wednesday, 6th December 2017 | JW Marriott Hanoi Hotel

OPENING & KEYNOTES

07:30 – 12:00


07:30

Delegate Registration & Expo Tour

08:00

OPENING REMARK

Mr. Nguyen Toan Thang, Secretary General, The Vietnam Banks Association (VNBA)

08:10

WELCOME REMARK

Leadership from State Bank of Vietnam/ Leadership from Ministries

08:20

Report on retail banking services in Vietnam in 2017
Mr. Le Thanh Tam
, CEO, IDG Vietnam & ASEAN

08:40

What is the Next-Generation in Transaction Banking?

Consulting Expert

09:00

Exploring Real-time Payments: enhancing customers’ satisfaction

Consulting Expert

09:20

How are big data and advanced analytics redefining the digital banking?

Consulting Expert

09:40

Harnessing the power of blockchain to improve service quality

Consulting Expert

10:00

TEA BREAK

10:20

Mobile Wallet & Mobile Banking: An ultimate solution to simplify customers’ banking transactions

Leadership from Commercial bank

10:40

Solutions to Secure e-payment transactions

Consulting Expert

11:00

EXECUTIVE TALK

“THE RELATIONSHIP BETWEEN BANKS AND FINTECH”

Chaired by: Leadership from NAPAS

PANELISTS:

  • Leadership from Commercial Banks

  • Leadership from IT Vendors

  • Leadership from Fintech

  • Consulting Experts

12:00

END OF KEYNOTES

SESSION 1

TRANSFORMING IT INFRASTRUTURE OF RETAIL BANKING TOWARDS SECURE AND EFFICIENT OPERATION

13:30 – 17:20 | Running Concurrently with Session 2

Chaired by: Leadership from Informatics Technology Department of The Bank (ITDB), SBV

                    Leadership from Commercial Bank


13:30

Strategy and roadmap of applying information security solutions in the commercial bank

Leadership from Commercial Bank

13:50

DDoS attacks: Could your bank be next victim? 

Consulting Expert

14:10

Battling ATM Fraud: The current status and solutions

Consulting Expert

14:30

Use of Robotics Process Automation in KYC/AML Prevention Processes

Consulting Expert

14:50

TEA BREAK

15:10

The impact of cloud computing in transferring banking services to a virtual environment

Consulting Expert

15:30

The evolving role of Hybrid IT towards digital banking transformation

Consulting Expert

15:50

PANEL DISCUSSION

PANELISTS:

  • Leadership from Commercial Banks

  • Consulting Experts

  • Leadership from IT Vendors

17:30

END OF SESSION 1

 

 

SESSION 2
BUILDING SEAMLESS CUSTOMER EXPERIENCE WITH DISRUPTION TECHNOLOGIES & INNOVATIVE PAYMENTS STRATEGIES

13:30 – 17:20 | Running Concurrently with Session 1

Chaired by: Leadership from Payment Department, SBV

                     Leadership from Commercial Bank

13:30

The cooperation between banks and Fintech: Opportunities & Challenges

Leadership from Payment Department, SBV

13:50

Innovations in Card and Payment

Consulting Expert

14:10

Mobile PFM: the importance of adding value to the banking experience

Consulting Expert

14:30

Exceeding customers’ expectation with online round-the-clock banking service and Intelligent Virtual Assistants

Consulting Expert

14:50

TEA BREAK

15:10

The rise of Contactless payment with modern ID authentication solutions

Consulting Expert

15:30

Increase customer loyalty in the Digital World

Leadership from Commercial Bank

15:50

PANEL DISCUSSION

PANELISTS:

  • Leadership from Commercial Banks

  • Consulting Experts

  • Leadership from IT Vendors  

17:30

END OF SESSION 2