Agenda

THE FUTURE OF RETAIL BANKING & PAYMENT

IN THE FOURTH INDUSTRIAL REVOLUTION

 

DAY 1

Tuesday, 5th December 2017 | JW Marriott Hanoi Hotel

 

GALA DINNER
VIETNAM OUTSTANDING BANKING AWARDS 2017
VIETNAM RETAIL BANKING FORUM 2017

18:00 – 21:30

18:00

Delegate Registration & Networking Cocktail

18:30

WELCOME REMARKS

  • Leadership from The Vietnam Banks Association

  • Leadership from the Gala Dinner Sponsor

19:00

Presenting Trophies from the Organizers

19:20

Networking Dinner

19:30

Vietnam Outstanding Banking Awards 2017

21:00

End of Gala Dinner

 

 

DAY 2

Wednesday, 6th December 2017 | JW Marriott Hanoi Hotel

OPENING & KEYNOTES

07:30 – 12:00

07:30

Delegate Registration & Expo Tour

08:00

OPENING REMARK & WELCOME REMARK

Mr. Nguyen Toan Thang, Secretary General, The Vietnam Banks Association (VNBA)

Leadership from State Bank of Vietnam/ Ministries

08:20

Opportunities, Challenges and Solutions for Vietnamese banking in the 4th Industrial Revolution
Mr. Can Van Luc
, Chief Economist of BIDV

08:40

Data Driven Transformation in Retail Banking
Mr. Huynh Ngoc Tan,
Head of Solutions and Enterprise Division, CMC SISG

09:00

How technology trend influences Customer Experience, connected moments and more
Mr. Nguyen Thanh Hai
, Solution Director, ADVANCED NETWORK SYSTEMS VIETNAM

09:20

Samsung Pass and Samsung Knox – Security Solutions for mobile devices
Mr. Le Nguyen Tuan Anh
, Samsung Knox Solutions Consultant

09:40

TEA BREAK

10:00

Banking for Millennial and Generation Z
Mr. Tran Nhat Minh, Deputy CEO, VIB

10:20

Report on retail banking services: customer behaviours and development trends in Vietnam
Representative from IDG ASEAN

10:40

EXECUTIVE TALK

“THE RELATIONSHIP BETWEEN BANKS AND FINTECH”

CHAIRED BY: Mr. Nguyen Toan Thang, Secretary General, The Vietnam Banks Association

PANELISTS:

  • Mr. Can Van Luc, Chief Economist of BIDV

  • Mr. Tran Nhat Minh, Deputy CEO, VIB

  • Mr. Luong Tuan Thanh, CTO, CMC SI

  • Mr. Nguyen Thanh Hai, Solution Director, ADVANCED NETWORK SYSTEMS VIETNAM

  • Mr. Le Nguyen Tuan Anh, Samsung Knox Solutions Consultant

12:00

END OF KEYNOTES

SESSION 1

TRANSFORMING IT INFRASTRUTURE OF RETAIL BANKING TOWARDS SECURE AND EFFICIENT OPERATION

13:30 – 17:20 | Running Concurrently with Session 2

Chaired by: Mr. Nguyen Quang Hung, Deputy Director General, Informatics Technology Department of the Bank, SBV

13:30

2 Speed Architecture to Embrace Disruption
Mr. Leon Lim
, Director, Technology Strategy & Architecture,Deloitte Consulting SEA

13:50

Transforming banking for the digital world
Mr. Mark Huang
, Regional Vice President, APAC, ASG Technologies

14:10

Data Governance, The key for Data Integration.
Mr. Young Sang Lee
, CEO, Datastreams corp

14:30

Automation Software testing product and service
Mr. Pavan Kumar Kodedela
, Vice President – Technology & Strategy Management, Clic Services Private Limited (ClicQA)

14:50

IBM Safer Payment solution to Retail Banking
Mr. Gaurav Bansal
, Head of Watson Financial Services Solutions, ASEAN, IBM

15:10

TEA BREAK

15:50

PANEL DISCUSSION

 

CHAIRED BY: Mr. Nguyen Quang Hung, Deputy Director General, Informatics Technology Department of the Bank, SBV

PANELISTS:

  • Mr. Leon Lim, Director, Technology Strategy & Architecture
    Deloitte Consulting SEA

  • Mr. Mark Huang, Regional Vice President, APAC, ASG Technologies

  • Mr. Young Sang Lee, CEO, Datastreams corp

  • Mr. Pavan Kumar Kodedela, Vice President – Technology & Strategy Management, Clic Services Private Limited (ClicQA)

  • Mr. Gaurav Bansal, Head of Watson Financial Services Solutions, ASEAN, IBM

17:30

END OF SESSION 1

 

 

SESSION 2
ENHANCING CUSTOMER EXPERIENCE WITH DISRUPTION TECHNOLOGIES & INNOVATIVE PAYMENT STRATEGIES

13:30 – 17:20 | Running Concurrently with Session 1

Chaired by: Mr. Nghiem Thanh Son, Deputy Director General, Department of Payment, SBV


13:30

The direction of developing retail payment through new distribution channels
Mr. Nghiêm Thanh Son
, Deputy Director General, Department of Payment, SBV

13:50

Retail Banking Report 2017: customer behaviours and service trends in Vietnam
Mr. Nick Middleton,IT Consultant

14:10

The rise of Contactless payment with modern ID authentication solutions
Mr.Thomas Leiritz, CTO, Blockpass IDN

14:30

Enhancing customer’s satisfaction with “Live bank”
Mr. Dinh Van Chien
, Deputy CEO, TPBank

14:50

Going digital: the vision and roadmap for bank in the customer – centric era
Mr. Arjay Gavankar, Head, Analytics, Strategy, and Innovation, Digital Bank, DBS Digital Bank

15:00

Innovations in Cards and Payments: Disruption or Evolution?
Mr. Marcus Sim
, Managing Partner, Paytech Consulting Asia Pacific

15:20

TEA BREAK

15:30

PANEL DISCUSSION

 

CHAIRED BY: Mr. Nghiem Thanh Son, Deputy Director General, Department of Payment, SBV

PANELISTS:

  • Mr. Thomas Leiritz, CTO, Blockpass IDN

  • Mr. Dinh Van Chien, Deputy CEO, TPBank

  • Mr. Arjay Gavankar, Head, Analytics, Strategy, and Innovation, Digital Bank, DBS Digital Bank

  • Mr. Pham Trung Kien, Director, Digital Department, Viettel Telecom

17:30

END OF SESSION 2