Agenda

THE FUTURE OF RETAIL BANKING & PAYMENT

IN THE FOURTH INDUSTRIAL REVOLUTION

 

DAY 1

Tuesday, 5th December 2017 | JW Marriott Hanoi Hotel

 

GALA DINNER
VIETNAM OUTSTANDING BANKING AWARDS 2017
VIETNAM RETAIL BANKING FORUM 2017

18:30 – 21:00


18:30

Delegate Registration & Networking Cocktail

19:00

WELCOME REMARKS

  • Leadership from The Vietnam Banks Association

  • Leadership from the Gala Dinner Sponsor

19:10

Presenting Trophies from the Organizers

19:20

Vietnam Outstanding Banking Awards 2017

19:35

Networking Dinner

21:00

End of Gala Dinner

 

 

DAY 2

Wednesday, 6th December 2017 | JW Marriott Hanoi Hotel

OPENING & KEYNOTES

07:30 – 12:00


07:30

Delegate Registration & Expo Tour

08:00

OPENING REMARK & WELCOME REMARK

Mr. Nguyen Toan Thang, Secretary General, The Vietnam Banks Association (VNBA)

Leadership from State Bank of Vietnam/ Ministries

08:20

Trend of Digital transformation in Banking
Representative from CMC

08:40

The 4th industrial revolution and implications to Vietnamese banking in the time coming
Leadership from BIDV

09:00

Harnessing the power of blockchain to improve service quality
Consulting Expert from Cisco

09:20

New generation of contact center with virtual assistant
Representative from ANSV

09:40

Solutions to Secure e-payment transactions
Representative from Samsung

10:00

TEA BREAK

10:20

Report on retail banking services: customers’ behaviours and development trend in Vietnam
Mr. Le Thanh Tam
, CEO, IDG Vietnam & ASEAN

10:40

Banking for millennial and generation Z
Mr. Tran Nhat Minh,
Deputy CEO, VIB

11:00

EXECUTIVE TALK

“THE RELATIONSHIP BETWEEN BANKS AND FINTECH”

CHAIRED BY: Mr. Nguyen Toan Thang, Secretary General, The Vietnam Banks Association

PANELISTS:

  • Leadership from Payment Department, State Bank of Vietnam

  • Leadership from BIDV

  • Leadership from Vietinbank

  • Leadership from Momo, Bankplus

12:00

END OF KEYNOTES

 

 

SESSION 1

TRANSFORMING IT INFRASTRUTURE OF RETAIL BANKING TOWARDS SECURE AND EFFICIENT OPERATION

13:30 – 17:20 | Running Concurrently with Session 2

Chaired by: Leadership from Informatics Technology Department of the Bank, SBV
                     Leadership from Vietinbank

 


13:30

Roadmap of transforming IT infrastruture of retail banking in Vietinbank
Leadership from Vietinbank

13:50

AI for Credit Approval in Retail Banking
Consulting Expert from Deloitte

14:10

A modern and hybrid approach of Enterprise Content Management (ECM)
Representative from ASG

14:30

The New concept of Data governance
Representative from DataStreams Asia

14:50

TEA BREAK

15:10

Suggested solutions to data center
Representative from Amigo

15:30

Orientation of implementing information security solutions in Sacombank
Leadership from Sacombank

15:50

PANEL DISCUSSION

 

PANELISTS:

  • Leadership from Commercial Banks

  • Consulting Experts

  • Leadership from IT Vendors

17:30

END OF SESSION 1

 

 

SESSION 2
BUILDING SEAMLESS CUSTOMER EXPERIENCE WITH DISRUPTION TECHNOLOGIES & INNOVATIVE PAYMENTS STRATEGIES

13:30 – 17:20 | Running Concurrently with Session 1

Chaired by: Leadership from Department of Payment, SBV


13:30

The current status and orientation of improving customer experience in retail banking
Leadership from Department of Payment, SBV

13:50

The rise of Contactless payment with modern ID authentication solutions
Consulting Expert from Blockchain Labs

14:10

 Innovations in Card and Payment
Representative from Openway

14:30

The invisible payment or frictionless customer experience
Consulting Expert

14:50

TEA BREAK

15:10

2 Speed Architecture to embrace Disruption
Leadership from Tienphong Bank

15:30

Increase customer loyalty in the Digital World
Leadership from Maritime Bank

15:50

PANEL DISCUSSION

 

PANELISTS:

  • Leadership from Commercial Banks

  • Consulting Experts

  • Leadership from IT Vendors  

17:30

END OF SESSION 2